Zero suppression ony works in financial statements when the form is Expanded, and not when it is in the Collapsed summary mode. I assume that your report is Expanded and shows details.

If your report does not allow zero-suppression when you toggle the toolbar, even if all numeric amounts are zero on a particular row, there are 2 possible reasons.

1) You are printing/displaying the account code in some column other than column B. The financial reporter sees the account code as a number and thus does not suppress the row. If so, the solution is to delete that column and to print the account numbers, right-click on cell B1 and choose 'Make ShowAccounts'. This reveals column B for printing the account codes on SmartSheets.

2) You have a hidden column on your sheet that has a non-zero amount on the row, but you can't see it because the column is hidden. Collapse the sheet, then unhide all columns. Then delete all columns that were previously hidden and you don't need. Converted specifications from Accpac Plus GL could have many of these columns, including some for rounding errors that aren't uesd by Adagio and may be non-zero.