Hi Ilona:

Just to clarify, were you only transferring from Adagio to the web-store? Or were you also transferring orders back into Adagio from the web-store?

I saw this identical problem once before. We weren't able to find a cause but I suspected it was related to importing orders (they also have an external link, though a different one from yours').

Are you using OE 8.1C?