My client isn't very unhappy.
I'm was trying to identify for Softrak an area of dissatisfaction before I attempt to upgrade the bulk of my 50+ OE users on Upgrade Plans, so that you get a chance to address it before too many other users complain (and they will).
I was also trying to be constructive and suggest a better way to design the functionality of the sizeable detail grids. I realize it might not be a simple change.
Steve