Hi, Matt,

I'm not sure exactly what version of Ledger you're using but, if the menu item exists but is greyed out (inactive), this means that the user that is logged on does not have access to the function. The security group they belong to has not been granted access to the function. Therefore, they can't use it.

Your Adagio system administrator (user SYS) would be able to use the function or grant access to others to use or not use it.