A client who recently converted their data from DOS TBR to Adagio TimeBilling imports timecards regularly from Excel. Shortly after the conversion, they started getting import errors that a source code was invalid. When they would look at the source code list, they would notice a blank line where the missing source code should have been (so, for example, the list would go 1, 2, (blank line), 4, 5, 6, 7, (blank line), 9, 10). It was always the same missing source codes.

I told them to run DIC and rebuild, and then add back the missing source codes. This would work but the corruption would return the same day. Finally, I created a new TB dataset, typed in their source code list, and transferred the source code file to their data. This seemed to fix the problem.

A few weeks later, the problem has returned, this time with different source codes. Not as often, so far.

Before I spend a lot of time troubleshooting this, I'm wondering if anyone is familiar with this issue either in TB or a different module.

Thanks

Steve