Steve:

Since I just purchased Snagit, I wanted to test Andrew's suggestion.

It does work but adds extra steps. For this to work, Snagit should be running
-Press a user-defined hotkey ie. [Ctrl] [PrintScreen]
-Highlight the OE address block on-screen using the mouse
-The image is converted to text into the Snagit editor
-Highlight the lines of text & Copy
-Paste them into ACT

It works. The next question is whether that's a convenient solution for your client!