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#44444 - 02/04/15 06:58 PM Receivables- auto-assign adjustment number
Rebecca Young Offline
Adagio Buff

Registered: 09/07/11
Posts: 54
Loc: Toronto, ON
A client faces the issue occasionally of having errors when posting an adjustment if the adjustment number has been used for that customer. This comes up after year-end when the batches refer back to 1. Rather than having to correct it each time they get an error, they'd prefer to have the auto-assign of the adjustment number turned off (and then be forced to assign one).

I see that it's available in Payables but I haven't been able to find it in Receivables. Is it possible to turn it off?
_________________________
Rebecca Young
J. R. Jacob & Associates Ltd.
rebecca@jrjacob.com

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#44449 - 02/05/15 09:07 AM Re: Receivables- auto-assign adjustment number [Re: Rebecca Young]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3504
Loc: Toronto ON, Canada
Hi Rebecca:

I think your only answer is to tell the client to [Tab] from the Customer field to the "Adjustment #" field and start typing.

But your question does raise an interesting issue. I never noticed before but Receivables doesn't verify the document number for uniqueness until the batch is posted (applies to Invoice and Adjustment entry). In the Receipts window, the "Check" field is verified and a duplicate flagged but the user can proceed. In all 3 situations, posting will fail.

Payables verifies and prevents duplicate invoice numbers immediately upon entry.

I know there is a reason behind design decisions but immediate verification would make sense and would cause less frustration for users like Rebecca's client.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#44476 - 02/06/15 07:49 AM Re: Receivables- auto-assign adjustment number [Re: Bruce Gardner]
Rebecca Young Offline
Adagio Buff

Registered: 09/07/11
Posts: 54
Loc: Toronto, ON
Thanks Bruce. I had a feeling that was the only answer. The user has a tendency to skip editing the field since it's already filled out, so having to force them to fill out a blank field would have been preferred.

And having that verification in place before posting would make more sense.
_________________________
Rebecca Young
J. R. Jacob & Associates Ltd.
rebecca@jrjacob.com

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#44477 - 02/06/15 08:02 AM Re: Receivables- auto-assign adjustment number [Re: Rebecca Young]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10493
Loc: Canada
In Adagio Receivables V9.2A, the auto-generated document number will include the year.
_________________________
Andrew Bates

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#44485 - 02/06/15 10:32 AM Re: Receivables- auto-assign adjustment number [Re: Retired_Guy]
Rebecca Young Offline
Adagio Buff

Registered: 09/07/11
Posts: 54
Loc: Toronto, ON
Great- thanks Andrew. That should help.
_________________________
Rebecca Young
J. R. Jacob & Associates Ltd.
rebecca@jrjacob.com

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