After updating (same way I always do) yesterday Adagio Ledger to version 9.2A (2014.10.20)

I get this message:

The table "ALX92_Trial Balance_Temp" could not be found. Error in File Altrial_v2{A7C3E5D5-1951-41B8-9530-D33FBD6B6A52}.rpt:
The table could not be found.

This happens with every and any report I try to print now. What did I do wrong??
Thank you,
Shirley

Hello Shirley,

What operating system are you using? Were there any messages you noticed during the install of the Upgrade?

Windows 7 Pro. 64-bit

No messages at all during the install

Hi, Shirley,

It sounds like not all files were updated properly during the install. When no one else is in Adagio at all, have you tried rerunning the install to see if that fixes the problem?

When you redo the install, please pay particular attention to any messages that may be displayed during the install. Taking screenshots is the best way to remember them.

Examples of messages received might be that there are some ~GL...TMP files created in a particular folder(s), or a message having to do with CR... (eg. Crystal Reports).

And, after when you run Ledger, do you receive any messages then.

Please let us know the result.

ok will try to do the install again and let you know. Didn't realize I could do that :-)
Thank you and have a great day,
Shirley

Got "Program Compatibility Assistant. This Program may not have installed correctly.

Reinstall using recommended settings
This program installed correctly

I'm pretty sure this didn't show up the first time it was installed.

Hi,

Thanks for the info. Any other messages?

Are you able to run Ledger? Are you able to print now? Try something simple like the Company Profile first. If that previews okay, move on to doing, say, a single account in a detail listing. If you receive any errors, let us know.

one thing I did notice as it was flying by on the install, it said "skipping template files"?

If the files already existed with the same properties, the install wouldn't need to reinstall them.

Please try Ledger and printing again.

Didn't change anything - cannot print or preview

when trying to print it says "loading print engine...." then the error comes up