My check spec is for advice-cheque-advice. The cheque description, reference and amount are set to print on advices. I entered a cheque without a vendor code, had one invoice number in the cheque description and allocated the cheque to 2 accounts. The cheque prints on two cheques and prints VOID in the amount and date spaces on the top stub and the cheque on both cheques. What's going on? When I print a cheque allocated to only one account, it prints fine. The allocations are not set up in the spec.

Hi Monique

You may need to call your Dealer for on-site support and trouble-shooting, however, I can give you a couple of suggestions here first.

My first guess would be that there is something wrong in your specification. To determine this, you could try using a sample spec from samdata, to see if it prints ok with your data. If it prints fine, then you need to modify your spec.

If you get the same results, then you should do a Data Integrity Check as you may have some corrupted data files that are causing this problem.

There is a sample cheque (QC$SAM3.SAM) spec in our sample data that is advice-cheque-advice. You should use that as your test spec.

Hope this helps.
Robin