Topic Options
#25623 - 01/04/11 07:13 AM Payment Method: Why enter in check box ?
Heather Mac Offline
Adagio Scholar

Registered: 03/30/09
Posts: 79
Loc: Ontario, Canada
I have another question re: payment method.

In order to have a payment complete, you must enter something in the chq box field, why? If we are processing a visa, debit or m/c pmt there is no chq #. We were entering v, d or mc as a chq # and this created a duplicate chq error, when posting. Can this field be turned off or what can be use in this field?

Also is there a way to turn off the Account Set field box? We use three diff bank accts and I don't want the wrong one used.

Thanks
Heather

Top
#25624 - 01/04/11 08:01 AM Re: Payment Method: Why enter in check box ? [Re: Heather Mac]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11324
Loc: Vancouver, BC Canada
The check number needs to be non-blank to determine that there is actually a payment to process.

If you are using the current version of Order Entry 8.1D, there is a checkbox on the payment screen to 'auto-generate' a check number (it will be the same as the invoice number), which is useful when processing credit card payments and ensuring that the number is unique.
_________________________
Regards,
Softrak Tech Support

Top
#25627 - 01/04/11 10:14 AM Re: Payment Method: Why enter in check box ? [Re: Softrak Support]
Heather Mac Offline
Adagio Scholar

Registered: 03/30/09
Posts: 79
Loc: Ontario, Canada
We have the updates, but they have not been installed yet. Thanks very much, we will find a way to correct this until the updates are installed.

Thanks
Heather

Top
#25628 - 01/04/11 11:09 AM Re: Payment Method: Why enter in check box ? [Re: Heather Mac]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10493
Loc: Canada
You might consider using the authorization number returned by the credit card company in this field.
_________________________
Andrew Bates

Top


Moderator:  Christa_Meissner 
Who's Online
0 registered (), 98 Guests and 1 Spider online.
Key: Admin, Global Mod, Mod
Forum Stats
1848 Members
5 Forums
14242 Topics
69746 Posts

Max Online: 359 @ 11/18/19 09:08 PM
May
Su M Tu W Th F Sa
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31