Page 3 of 3 < 1 2 3
Topic Options
#20223 - 12/29/09 10:35 AM Re: Printing Trial Balance [Re: Retired_Guy]
Ryan Brohman Offline
Adagio Pro

Registered: 01/03/07
Posts: 10
Loc: Waterloo, Ontario
smile Yes, thanks.

I believe that some code in the ledger module was identified as being slightly different from the other modules. Once this was changed, the issue disappeared for our client.
_________________________
Ryan Brohman

Kitchener, ON


Top
#20249 - 01/04/10 09:08 AM Re: Printing Trial Balance [Re: Ryan Brohman]
Derek Dougherty Offline
Adagio Enthusiast

Registered: 07/06/04
Posts: 23
Loc: Prince George
Can I get my hands on this for testing at this particular client site?

Steve? Andrew?
_________________________
Derek D. Dougherty, B.Comm., CGA
3D Management Solutions
cell: 250 960 1660

Top
#20253 - 01/04/10 12:24 PM Re: Printing Trial Balance [Re: Derek Dougherty]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11324
Loc: Vancouver, BC Canada
There are two things involved with this. The first is when there is a mismatch between the reports and the tables in QRASP. This can be resolved by renaming the report and appropriate QRT files and reinstalling the product.

The second is rare but has occurred. Usually, the problem appears on most if not all reports. The new code should resolve this one; however, if the problem is really that some files have not been updated properly, unless they are this time, it will not.

I'll email you a file and instructions for testing.
_________________________
Regards,
Softrak Tech Support

Top
#20449 - 01/13/10 07:57 AM Re: Printing Trial Balance [Re: Softrak Support]
Kate Spontak Offline
Adagio Pro

Registered: 03/23/02
Posts: 10
Loc: New Jersey
Same problem. Cannot print Trial Balance. Batch Status Report prints okay.
QRTALW90.QRW is 5/13/09 both in \softrak\system\qrasp\al and in \qrasp & QRTALZ90.QRW is 7/7/09 in both places.
Installed System updater - no change.

Will try Steve's solution.
_________________________
Kate Spontak
Stief Group
New Jersey, the Garden State

Top
#20454 - 01/13/10 09:54 AM Re: Printing Trial Balance [Re: Kate Spontak]
Kate Spontak Offline
Adagio Pro

Registered: 03/23/02
Posts: 10
Loc: New Jersey
The problem was with the dictionary files @L90AI.ssi & @L90AR.ssi.
Before re-install, both had date of 3/6/2008.
After re-install, both had date of 7/7/09.
_________________________
Kate Spontak
Stief Group
New Jersey, the Garden State

Top
Page 3 of 3 < 1 2 3


Moderator:  Christa_Meissner 
Who's Online
0 registered (), 98 Guests and 1 Spider online.
Key: Admin, Global Mod, Mod
Forum Stats
1848 Members
5 Forums
14242 Topics
69746 Posts

Max Online: 359 @ 11/18/19 09:08 PM
May
Su M Tu W Th F Sa
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31